Privacy Policy for Casino Kinghills

Effective Date: March 1, 2026

Welcome to Casino Kinghills. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or use our website and services in the United Kingdom.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other similar contact data.
Account Information: Username, password, payment details, transaction history, and gaming activity.
Technical Data: IP address, browser type, operating system, device information, and browsing behaviour on our site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics.

2. How We Use Your Information

We use your information to:

Provide and manage your account and gaming services.
Process transactions and payments securely.
Comply with legal and regulatory requirements, including age verification and anti-money laundering checks.
Improve our website, services, and user experience.
Send you promotional offers and updates, where you have consented to receive them.
Prevent fraud and ensure the security of our platform.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving our services and ensuring security.

4. Sharing Your Information

We may share your information with:

Regulatory authorities and law enforcement agencies as required by law.
Payment processors and financial institutions to facilitate transactions.
Third-party service providers who assist us in operating our business, under strict confidentiality agreements.
Affiliated companies within the Casino Kinghills group.

We do not sell your personal data to third parties.

5. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that such transfers comply with applicable data protection laws and that your data is adequately protected.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

Right to access and obtain a copy of your data.
Right to rectify inaccurate or incomplete data.
Right to erase your data, subject to legal obligations.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

8. Cookies

We use cookies to enhance your experience, analyze site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

For more information about cookies, please visit aboutcookies.org.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Casino Kinghills Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0123
Address: 10 Kinghills Street, London, UK, SW1A 1AA

Thank you for trusting Casino Kinghills with your personal information.